All about Kiehl's
Kiehl’s was founded as an old-world apothecary in New York’s East Village neighborhood over 150 years ago. Its unique and extensive background represents a blend of cosmetic, pharmaceutical, herbal, and medicinal knowledge developed through the generations.
The Early Years
In the early decades of the 20th century, Kiehl’s was a full-service pharmacy, offering its customers homeopathic and herbal remedies, essential oils, over the-counter drugs, and the first Kiehl’s brand products. In the early 1960’s, Kiehl’s pharmacists continued to develop the Kiehl’s product range, utilizing expertise gained from their experience in pharmaceutical manufacturing and chemistry. Today, Kiehl’s is dedicated to serving its customers a quality product through its extensive line of skin and hair care formulations.
A Keihl's Harley
Commitment to Customer Service
The people who comprise the extended family of Kiehl’s are committed to upholding these standards of excellence and quality, espoused and preserved over the years. Kiehl’s Customer Representatives, or KCR’s as they are known, —whose first priority is to serve and represent Kiehl’s customers—undergo an intensive education program in which they learn the value of formula ingredients and their efficacy. In addition to this unique commitment to a quality product, KCRs gain the know-how to provide the unparalleled customer service that the company is known for. With Kiehl’s early traditions in dispensing advice on prescriptions to its customers, its staff today continues to “prescribe” a personal care regimen that is most appropriate for the individual’s skin, hair and body care needs.
Lewis McCallum Trio